Indigo Software Reviews and Customer Testimonials

Yes, Indigo Software is legit. We are Indigo Software LLC, a US veteran-owned and family-owned Microsoft license reseller based at 2002 Timberloch Pl, Suite 200, The Woodlands, TX 77380, trading since 2016.

Every testimonial on this page arrived the same way: a customer emailed us, called us, or posted publicly after their product key activated. We have not rewritten them. Spelling, punctuation and all-caps enthusiasm are exactly as they were sent.

Below you will find 35 customer stories, the checks you can run on us yourself, and answers to the questions buyers ask before they order.

4.9/5
512 verified Trustpilot reviews
2016

Trading since

US

Veteran & family owned

TX
The Woodlands, Texas HQ

Is Indigo Software Legit? The Short Answer

Most people land on this page after searching “is Indigo Software legit.” That is a fair question when a Microsoft Office license costs 49.99 dollars here and several hundred elsewhere. So here are the facts you can verify without taking our word for anything.

What buyers checkIndigo Software Company
Registered entityIndigo Software LLC
Trading since2016
Head office2002 Timberloch Pl, Suite 200, The Woodlands, TX 77380, USA
OwnershipUS veteran-owned and family-owned
Phone+1 346-251-0215, answered by a person in Texas
Email[email protected]
Independent review profile4.9 out of 5 from more than 500 verified reviews on Trustpilot
What we sellPerpetual Microsoft licenses: Office, Windows, Windows Server and SQL Server, Project, Visio, Access and Outlook
DeliveryProduct key plus download link by email, usually within minutes
ReturnsCovered by our refund policy

That is the whole answer. Still, a table proves less than 35 people describing what actually happened, so read on.

What Customers Mention Most in Indigo Software Reviews

We read every message that comes in. Across the testimonials below, five themes repeat more than any others.

Notice what is missing. Nobody reports a dead key, a failed Microsoft activation, or a support ticket that went unanswered. Because that is the whole point of buying a perpetual license from a named US company instead of an anonymous marketplace seller, we would rather show you the pattern than claim it.

Meet the Person Behind the Reviews

Several testimonials name Sean directly, and a few even mention extension 101. That is Sean Murray, founder of Indigo Software.

Sean is a Texas-based US Marine Corps veteran who started Indigo in 2016. Customers describe him as the person who called back on a Sunday, who ran a remote install session, and who stayed on the line for two hours until a missing Outlook data file turned up. Ken from Virginia signed his review “Semper Fi”.

The support team behind him handles Microsoft licensing questions all day: per-core versus CAL math on Windows Server, moving an old Outlook 2007 profile forward, and getting Office to activate on a Mac. You can read more about how the company is set up on our About Us page, or just contact us and ask.

How We Collect and Publish These Testimonials

Trust on a reviews page depends on how the reviews got there. So here is our process in plain terms.

Source

Every quote below came from a customer email, a phone follow-up, or a public review. Nothing is written in-house.

Verification
Each one is tied to a real order in our system. Larry Bergquist’s review even cites his order numbers, 5887 and 5905.
 
Editing

We publish them as written. We fix only broken formatting, never wording, and we do not remove the typos.

Incentives

None. We have never paid for a review, offered a discount for one, or filtered a negative one off this page.

If you want reviews we cannot edit at all, go to our Trustpilot profile, where the platform controls moderation rather than us.

Verified Customer Testimonials

35 reviews, grouped by what customers bought. Unedited except for the ten formatting fixes noted in our internal QA — no wording was changed.

Server Buyers: We Want Your Review Next

Read the testimonials above and you will spot a gap. Almost all of them are Office and Windows desktop buyers, because that is where our volume has always been.

Meanwhile, a growing share of our orders now comes from IT admins buying Microsoft Windows Server 2019, Windows Server 2022 and SQL Server licenses. Those buyers ask harder questions: per-core versus User CAL math, how many virtual machines a Standard license covers, and whether Remote Desktop Services CALs are included.

So if you bought a server license from us, we would like to publish your experience. In the meantime, here is where server buyers usually start.

  1. Microsoft Windows Server 2019 Standard, 16-core with 10 CALs and 2 VMs is the most common small business configuration.
  2. Windows Server 2019 Datacenter suits anyone running unlimited virtual machines on one host.
  3. Remote Desktop Services 50 User CALs for Windows Server 2019 are licensed separately from the base server, which catches a lot of first-time buyers out.
  4. Our step-by-step guide on how to download, install and activate Microsoft Windows Server 2019 walks through the ISO and the key.
  5. Planning ahead? Compare the generations on our Windows Server 2025 pricing page before you commit.

One thing worth knowing before you buy: Microsoft ended mainstream support for Windows Server 2019 in January 2024, and extended support runs to January 2029. You can confirm those dates on the official Microsoft lifecycle page. For most small businesses that is still years of security patching, which is exactly why Server 2019 remains a sensible buy at 2019 pricing.

How to Verify Indigo Software Yourself

We would rather you checked than trusted. Here are five checks that take about ten minutes in total.

  1. Read reviews we do not control. Our Trustpilot profile holds more than 500 verified reviews at 4.9 out of 5. Trustpilot moderates them, not us.
  2. Call before you buy. Dial +1 346-251-0215 during Texas business hours. A person answers. Several reviewers on this page did exactly that first.
  3. Check the key with Microsoft, not with us. After activation, sign in to your Microsoft account and confirm the product is listed there. Microsoft’s How to Tell site explains what a genuine license looks like.
  4. Look up the business. Indigo Software LLC is a registered Texas company with a physical address in The Woodlands. You can search it in the state business records.
  5. Apply the standard safety checklist. The FTC’s guidance on shopping online covers what a trustworthy seller should publish: a real address, a phone number, a refund policy and a secure checkout. We publish all four.

If any of those checks leaves you unsure, do not order. Call us instead and ask.

Frequently Asked Questions

Yes. Indigo Software LLC has traded since 2016 from The Woodlands, Texas, holds a 4.9 out of 5 rating from more than 500 verified Trustpilot reviews, and publishes a working phone number and street address. The 35 testimonials on this page all come from completed orders.

Yes. Every key we supply activates directly against Microsoft’s own servers. If Microsoft accepts the key and lists the product in your account, the license is genuine. Reviewers on this page describe that exact check, including one buyer who added MS Project to an existing Office 365 Pro Plus subscription.

Most orders deliver by email within minutes. Ray-Ray reports three minutes and Vince Breckner reports six, both outside business hours. Physical DVD orders ship by USPS Priority Mail within the USA.

Yes. We stock Windows Server 2019 Standard and Datacenter in several core and CAL combinations, plus Remote Desktop Services CALs. Browse the full range in our server licensing category.

We sell perpetual retail licenses rather than subscriptions, and we run a small team with low overheads. That is also why a one-time payment here replaces a recurring Microsoft 365 fee. Diana Springer’s review describes making that switch after an update locked her out of her own Word and Excel files.

No. A perpetual license is yours permanently for that version. It does not renew, and it will not stop working if you decide not to pay again next year.

Yes, and we encourage it. Call +1 346-251-0215 or use the contact page. Sean answers pre-sales questions himself, and reviewers here mention callbacks late on Sunday nights.

Contact us and we will fix it, including a remote session if that is easier. Barbara Christiansen’s review describes a two-hour remote install where Sean stayed on until her missing email files were recovered. Our refund policy backs that up.

Yes. Downloads are delivered worldwide by email. Two of the reviewers on this page ordered from Canada, and one wrote from France after we handled the exchange in French.

Yes. Each is tied to a real order and published as written, including the typos. We have never paid for a review or offered a discount in exchange for one.

Ready to Order?

Browse Microsoft Office licensesWindows 10 and Windows 11, individual apps like Word, Excel and Outlook, or Windows Server and SQL Server. Prices are one-time. Delivery is by email. Support is in Texas.

Don't take our word for it

Purchased software from Indigo a couple times over the years. Everything installs as it should and is the legit software. Anytime I've had a question or needed help, they IMMEDIATELY replied to emails with guidance or a... quick fix. I'll definitely keep using them for future software needsread more
Shaun KShaun K
22:38 10 Nov 25
I got some really good help from Jessi at the Indigio Software help desk recently. I had lost several apps/programs last week that I couldn't recover and one I'd had for a while that I really needed to get back in... rebuilding my system tools on my Windows PC.Office Professional 2019 that I had downloaded from Indigo software years ago at a great price had everything I needed along with a license to have the product on any one working PC ....now Windows 11...but I required some help as my purchase history info and key info were needed to get me another 2019 download and they were with my lost files somewhere.Anyway Jessi looked at some history and found me in their database. He took care of getting me the information I needed with suggestions to help the process go smooth. Replies were quick and information was very helpful.Great company great people great support... especially when you need it!read more
John HunterJohn Hunter
00:17 28 Oct 25
I purchased MS Office 2019 from Indigo a few years ago. Since then, my wife, son and grandson have purchased 2019, as well. This week, thanks to Microsoft updating Windows, I was unable to use any of the Office... programs. I even tried to restore my computer to before the update, with no effect. I called the Indigo Help Desk and Jessie was incredible as she patiently worked with me for over an hour. Finally, she sent me a new product code so I could reinstall the program. The problem was no fault of Indigo, but they solved my problem. An outstanding example of customer care. I highly recommend Indigo for Microsoft software at Great prices.read more
Victor GregorieVictor Gregorie
03:55 06 Sep 25
I've made multiple purchases from Indigo Software over the years. I've found them very competitive from the price standpoint, with a quick clear distribution for licensing. Recently after a hardware upgrade, one of my... licence keys stopped working. Indigo solved my problem promptly, with excellent friendly communication. I highly recommend them and will use them again.read more
Joe SeileyJoe Seiley
23:24 17 Aug 25
Best customer service ever!! their tech called me after hours to solve an issue, was generous with his time and patient and gave his all. He called again first thing in the morning to ensure it was all resolved even... before my day started so I didn't miss a single day of work. I have not found yet any company to provide this level of service, even more than a year after the purchase. Highly highly highly recommended! Thank you guys.read more
adad Vanunuadad Vanunu
14:45 25 Jun 25
Indigo Software is a great place to go for software at a reasonable price. Their customer service is top notch and I highly recommend them to anyone.
Dave KesterDave Kester
15:56 05 Sep 24
Great company for purchasing software at a very reasonable price. They provided me with excellent support getting the apps I purchased from them transferred to my new computer.
Betty AllmanBetty Allman
20:29 03 Sep 24
I always go to Indigo SoftwRe for my Microsoft Office purchases, I haven't found a better price anywhere. What I didn't know is that they have awesome customer service. I had an issue with my computer and needed to... reinstall my software. I wasn't sure how to do that so I reached out to Indigo. They quickly responded with a video which provided a simple solution. I was back to work in minutes. Thank you Indigo for simplifying my life!read more
debdeb
00:01 24 Aug 24
I needed the Microsoft Office program on my Mac. When I purchased Indigo's product, I had several issues downloading and installing the program. However, when I reached out to the good people at Indigo, they went... above and beyond in helping me through all the steps needed in order to get the program up and running. I am beyond pleased with their expertise, knowledge, and the constant reaching out to me during the process! I've not seen a company care so much about their customers. Refreshing to see such professionalism! I would definitely recommend them for their products and services! Five stars to Indigo!read more
Melanie KoehlerMelanie Koehler
21:33 16 Aug 24
Indigo is incredible!!! They have genuine Microsoft Suite products at a fraction of the price. In addition, the customer service is top notch!! Highly recommend!!!
Jack BerkJack Berk
20:25 20 Jun 24
Indigio Software company is a company I continuously return to. Customer Service is great and the product pricing is awesome. This is a veteran owned/run company and I believe in supporting whenever possible those who... serve and have served to give us the Freedoms we love and hold dear. Thank you Indigo Software company. I refer anyone who wants a company that truley cares about their customers and want to support veterans!read more
Suzanne EllisSuzanne Ellis
18:54 18 Jun 24
I’m thankful I found Indigo Software. Over the last few years, I’ve purchased their Microsoft Office Professional software suite for three different home computers. I don't understand why everyone does not purchase... their Microsoft Office programs thru Indigo Software. They are economical and provide great, responsive Customer Service!read more
Russ PilcherRuss Pilcher
13:59 07 May 24
I purchased a couple of licenses for Windows 10 over the years and 1 license for Office Pro 2019. I dumped one of my older laptops where Office Pro 2019 was installed and purchased a new laptop. Unfortunately, I... could not activate the Office Pro 2019 on my new laptop. I reached out to Indigo and they provided me a new legitimate activation code which I successfully registered in my Microsoft online account. I was then able to re-install on my new laptop without issue and fully activated and recognized as legitimate MS software.read more
John BensonJohn Benson
02:55 25 Apr 24
They have amazing customer service. I accidentally ordered the wrong item and then email them about my mistake. They were very quick to cancel my original order and refund the cost so I could easily order what I... actually wanted. The refund credited quickly to my credit card so there was no financial impact or delay.They have an excellent video to a company the order which made it very simple and easy to download and install.I am so happy to see that there are companies out there that still know what true customer service is.read more
elikaelika
17:14 31 Jan 24
I purchased Office from Indigo some time ago, but in the aftermath of upgrading my PC's CPU and upgrading to Windows 11, the license was lost/deleted/corrupted/removed and my Office was deemed an unlicensed copy (with... the corresponding warnings from Microsoft.) The Team Indigo Helpdesk was (unlike some other "helpdesks") very helpful, resolving my issues promptly, even on a weekend. One may purchase productivity software from many sources, but they stand behind their service. Thank you Indigo. I feel comfortable in recommending your service to anyone at any time.read more
Sid WoodSid Wood
18:01 28 Jan 24
I've dealt with several software vendors in the past, but I can truly say that Indigo has exceeded my expectations. Not only are the prices fantastic (for LEGITIMATE Sftwr and Keys), but the response, and follow-up are... amazing. I purchased software on behalf of a non-profit, and they handled the tax-exempt status without any issue. Then when I bought Software for myself, somehow my email was 'linked' to that non-profit entity. Indigo responded incredibly fast and cleared it up. All this, while providing valid keys which activated without issue.I'm very happy with Indigo Software and will continue to use them as a valuable Software resource!read more
Tbne3618Tbne3618
14:14 28 Jan 24
I am a Veteran disabled from a stroke , and built a New pc as therapy for my hand from components given to me as a gift, however I was having issues with my fresh new windows 10 Pro. Install and activation, 2 days... working on the issue ,and After hours on the phone with Microsoft support ,even they could not Resolve the Issue. I came upon the Indigo software website by accident. And thought I would send an email with my dilemma. It was late here on the east coast. I was very surprised in less than 1 hour I had received an email. With some instructions as to what I should look for. Emailed back a few screenshots of the errors. And 2 emails later. Within 1 hour . I was fully up and running. Issue was resolved. Not sure if I should mention a name, but I want to thank Michael of the Team Indigo Software Helpdesk ,,and company for resolving the issue. I highly recommend Indigo software for your Microsoft software needs. And their support is beyond fantastic. Please. Support this company. You cannot go wrong.Veteran owned business.Semper FiNeal Newmanread more
Neal NewmanNeal Newman
18:09 23 Jan 24
We've been purchasing software for several years now and really appreciate the great service and quality of Indigo Software Company. Their prices are very affordable and we've never had an issue with any software we've... purchased. Look forward to another great year as our software needs arise!read more
Eagle Medical IncEagle Medical Inc
17:36 22 Jan 24
I could have bought Office 2021 from another company cheaper but didn't so glad I paid more had issues with download and the support from Joe and Jenna was awesome. You get what u pay for so spend the extra money and go... with Indigo. I've used multiple times and they have never let me down.read more
Herbert CumbaaHerbert Cumbaa
15:55 26 Jul 22
Outstanding! Fair Price for Product! (Office Professional Plus 2016) Received Install Codes Immediately after Purchase! Processed Perfectly with Microsoft! Wanted Legit Software for Our Church! Will Use Again!... A+A+A+A+A+A+A+A+A+A+A+read more
Allan DrakeAllan Drake
20:51 16 Jul 22
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US Veteran-Owned Operated Since 2016

Indigo Software was founded by a U.S. veteran. We believe in honest pricing, exceptional service, and standing behind every product we sell — values instilled long before we started selling software.