Indigo Software Reviews and Customer Testimonials
Yes, Indigo Software is legit. We are Indigo Software LLC, a US veteran-owned and family-owned Microsoft license reseller based at 2002 Timberloch Pl, Suite 200, The Woodlands, TX 77380, trading since 2016.
Every testimonial on this page arrived the same way: a customer emailed us, called us, or posted publicly after their product key activated. We have not rewritten them. Spelling, punctuation and all-caps enthusiasm are exactly as they were sent.
Below you will find 35 customer stories, the checks you can run on us yourself, and answers to the questions buyers ask before they order.
Trading since
Veteran & family owned
Is Indigo Software Legit? The Short Answer
Most people land on this page after searching “is Indigo Software legit.” That is a fair question when a Microsoft Office license costs 49.99 dollars here and several hundred elsewhere. So here are the facts you can verify without taking our word for anything.
| What buyers check | Indigo Software Company |
|---|---|
| Registered entity | Indigo Software LLC |
| Trading since | 2016 |
| Head office | 2002 Timberloch Pl, Suite 200, The Woodlands, TX 77380, USA |
| Ownership | US veteran-owned and family-owned |
| Phone | +1 346-251-0215, answered by a person in Texas |
| [email protected] | |
| Independent review profile | 4.9 out of 5 from more than 500 verified reviews on Trustpilot |
| What we sell | Perpetual Microsoft licenses: Office, Windows, Windows Server and SQL Server, Project, Visio, Access and Outlook |
| Delivery | Product key plus download link by email, usually within minutes |
| Returns | Covered by our refund policy |
That is the whole answer. Still, a table proves less than 35 people describing what actually happened, so read on.
What Customers Mention Most in Indigo Software Reviews
We read every message that comes in. Across the testimonials below, five themes repeat more than any others.
Notice what is missing. Nobody reports a dead key, a failed Microsoft activation, or a support ticket that went unanswered. Because that is the whole point of buying a perpetual license from a named US company instead of an anonymous marketplace seller, we would rather show you the pattern than claim it.
Meet the Person Behind the Reviews
Several testimonials name Sean directly, and a few even mention extension 101. That is Sean Murray, founder of Indigo Software.
Sean is a Texas-based US Marine Corps veteran who started Indigo in 2016. Customers describe him as the person who called back on a Sunday, who ran a remote install session, and who stayed on the line for two hours until a missing Outlook data file turned up. Ken from Virginia signed his review “Semper Fi”.
The support team behind him handles Microsoft licensing questions all day: per-core versus CAL math on Windows Server, moving an old Outlook 2007 profile forward, and getting Office to activate on a Mac. You can read more about how the company is set up on our About Us page, or just contact us and ask.
How We Collect and Publish These Testimonials
Trust on a reviews page depends on how the reviews got there. So here is our process in plain terms.
Every quote below came from a customer email, a phone follow-up, or a public review. Nothing is written in-house.
We publish them as written. We fix only broken formatting, never wording, and we do not remove the typos.
None. We have never paid for a review, offered a discount for one, or filtered a negative one off this page.
If you want reviews we cannot edit at all, go to our Trustpilot profile, where the platform controls moderation rather than us.
Verified Customer Testimonials
35 reviews, grouped by what customers bought. Unedited except for the ten formatting fixes noted in our internal QA — no wording was changed.
Microsoft Office Reviews (2016, 2019 and Mac Editions)
Awesome Pricing / Product Installed fine
Merely a short e-mail acknowledging a satisfied customer. I’d done my research in advance of making Office 2019 Professional Plus purchase from Indigo, including speaking directly w/ Sean (ext. 101), who was extremely knowledgeable and helpful in making a purchase decision. I had participated in MS’s ‘preview’ programme, and was merely upgrading following 31.Dec. 2018 preview license expiration. ‘Followed instructions from Indigo’s .txt file directly: downloaded the .img; copied (and saved) product key directly from MS’s setup.office.com dialog; and, installed offline from .img file.
All seems to be functioning without issue (actually, it’s a little scary that all the historical paths appeared to have been retained in application(s), as I have micro-card with non-uniform paths that I use for all data (i.e., not on machine storage media.) In any event, just wanted to share that having a ‘live’ phone number to call (and a knowledgeable person who actually answered) was critical in my making a purchase decision. Thank you. And, please pass this on to Sean – he went out of his way to explain business model and legitimacy of the Prof. Plus alternative. While I’m not a blogger, if someone indicates what forum positive reviews might best assist Indigo’s business, I’d be happy to post something in support. Best regards, and, again, many thanks.
Offer excellent value for money, and extremely trustworthy
I do not typically post reviews on my online purchases, but felt compelled to let you guys know that you are just phenomenal. Right from the price of the MS 2016 suite- best in the market- to the service -call answered in less than 1 minute- everything was awesome. Keep up the good work. Hope more and more customers find you for you guys are the best, offer excellent value for money, and extremely trustworthy. Thank you,
Reputable company with such great service
Not often that I am moved to write reviews…however, I want to add my voice and ditto to your already wonderful comments regarding your service and customer first policies. Outstanding. I am so happy I found your company online. I live in Canada and I have to say at first I was a little hesitant to place an order – but so so so happy I did.
I ordered Microsoft Office Professional and before I did I had a question. Even late on a Sunday night a ‘real’ person called me back very quickly with lots of advice and help. When my order online was placed everything went smoothly just as was stated it would. It is so refreshing to find such a reputable company with such great service…not often achieved or found these days…. THANK YOU so very much for your service.
GREATEST ONLINE TRANSACTION…EVER!!!
Just purchased MS Office Home and Business 2016 for MAC. Everything went so smoothly that I thought I’d done something wrong. The Purchase process was flawless (I used Amazon purchase). The Product Key arrived w/in 3 minutes of completing the purchase transaction. The instructions for un-installing old versions of Office and then installing the new purchase were clear and detailed. And, as of this purchase, there was also a bonus offer of training videos that were FREE.
Again, FREE!!!!! And the price ($49.99) was the best that I could find for FULL OFFICE version to be purchased in a trusted environment. I Didn’t need Customer Support. I’m up and running with full versions of WORD, EXCEL, POWERPOINT, ONE NOTE & ONEDRIVE. (Unfortunately, there is no PUBLISHER for MAC, not INDIGO’s fault.) Please feel free to use this review as an endorsement for your product and your services. Thank you
Purchase of 2016 MS Office Pro Plus
Just purchased MS Office Pro Plus 2016 today – the download version – and it downloaded and operates perfectly! I was hesitant to believe your site/offer was real, but the reviews helped convince me to try it. Thanks so much for helping small businesses save money through your products.
Thank You
Thanks so much! Just spent a stressful time after my free student Microsoft office expired! I looked into some discounted options that were just too scary! I didn’t want to spend $99 on a fake product! Then stumbled across your site! WOW! You were and answer to prayer! God bless you! Keep up the good work!
Much lower price than anywhere else
After downloading an update, I was suddenly locked out of my Excel and Word files unless I signed up for Office 365 for an ongoing fee. I am glad I found your site and after reading your reviews decided to purchase Office 2016 at a much lower price than anywhere else. Installation was easy and painless (I don’t have much computer savvy). Love the fact that you are a small family owned start-up business. Thank You!
Good Deal
I just purchased my Microsoft Office Professional Plus 2016 from Sean Murray over at indigosoftwarecompany.com and what a good deal I got ($49.99) and a professional on the other end of the phone to help with the install. Works like a dream and I would suggest anyone looking for MS Word or other MS products to check them out and meet a great Texas USMC Veteran who appreciates your business and wants to help you get the most bang for your buck.
Thanks again Sean, you are a patriot and a gentleman, I will be sending my friends over to do business with you for sure. Warmest Regards and Semper Fi, Ken in Virginia.
Thank You
Downloaded MS Office Professional 2016 Every thing went perfect. Thank You for the Great directions. It made the download so easy.
Thank you
All products from order numbers 5887 & 5905 have been successfully installed. Your support has been outstanding. I have already been spreading the word that Indigo Software is AWESOME! Thanks again & Best Regards, Larry
Great service. Easy to do
Dear Indigo Software, Great service. Easy to do – just followed the instructions, signed on to my Microsoft (Skype) acct, and then downloaded and installed the software. Couldn’t have been simpler! Good luck with your business. Best wishes,
Thank you
Finally got my Office 2016 Professional loaded and activated. Thank you and I will definitely tell my friends about you and your company. America needs more companies like yours. Happy Thanksgiving. Sincerely,
I saved hundreds
Thank you. Thank you for the opportunity to purchase an office product from you. I saved hundreds. I really couldn’t afford the other offers out there. The product key worked without difficulty and the process was effortless.
Good experience
Dear Indigo Software, The download and install of Microsoft’s Office 2016 went just as you said it would without any problems. I am looking forward to using the software! I will definitely pass along the news of my good experience with Indigo Software to family, friends and acquaintances. Thanks.
Satisfied with my entire experience
Dear Indigo Software Team, I could not be more satisfied with my entire experience from purchase to complete installation and activation. Through no fault of yours, I required technical assistance which I received very promptly from Sean. He deserves 5 stars and a raise. He was polite, knowledgeable, cordial and efficient. Just a real joy unlike the techs I normally encounter. You must really swell with pride with his performance. I will certainly promote your business in any way I can. Have a blessed Thanksgiving.
Thank you very much for all help
I purchased Office 2016 from your company this morning and installed this afternoon using Microsoft Edge. Everything went very smoothly and without one glitch. Thank you very much to Sean for all your help prior to my purchase. You are a first class as is your company.
It sounds to good to be true
I have to say that I thought about the saying “It sounds to good to be true”. In this case it doesn’t apply. I have downloaded Office 2016 Pro and I am completely satisfied. Thank you and I will recommend Indigo to the people that I know.
Windows 10 and Windows 11 Reviews
I will be using indigo software company for all my future windows software needs
First and foremost I usually don’t write testimonials. I decided to write one to show my experience buying software at indigo software company, I am currently a IT professional. I did some research on this company and finding many positive comments about this company I decided to buy Windows 10 pro for my new laptop.
The process of buying and installing was very strait forward using the instructions provided in an email. Anyone thinking on buying some software from this company should do so as I will be using indigo software company for all my future windows software needs. Plus you cant beat the prices!
GREAT Service
Can’t find where to leave a testimonial so am sending this email instead. Purchased Windows 10 and had some problems installing it, but received several calls and emails (to Canada) to assist me. Finally got it up and running successfully.
Can not say enough about the service and as for the price – forget about it!!. Great prices, outstanding service…………….. You got me forever….. Thanks again.
You have a customer for life here
Took a chance on the low prices and ordered a copy of Windows 10 and two copies of Microsoft Office 2016 Pro. Pleased just doesn’t explain how impressed we are. Easy to navigate website, email with digital download and helpful instructions. You have a customer for life here.
Easiest software installations
Indigo Software This was one of the easiest software installations I have completed in recent memory. I only got stumped a couple of times and that was because I was not familiar with Windows 10 (I just got this new computer yesterday). In a little less than 2 hours from the time I ordered this product I had it up and running. Thanks so much.
Patient help with my Microsoft password
By Jove I think I got it! Yes, I did finally resolve the password issue with MS and some how, by hook or by crook, the MS 10 was loaded onto my computer. I finally found out how to find the programs as you suggested by clicking on the white paned window at the bottom, far left corner of the screen and by scrolling through the list that popped up, I was able to access the programs.
My apologies for being so computer illiterate and my thanks for all of your help and professional, courteous assistance. Thank you, too, for your patience with me. Happy and relieved to know that you are there during “troubled waters”. Regards,
Project, Visio and Outlook Reviews
Awesome Pricing / Product Installed Fine!
Dear Indigo, Thank you for providing a legitimate, affordable license for MS Project 2016 Pro. I installed it on top of an existing Office 365 Pro Plus subscription that otherwise didn’t come with MS Project. Everything validated fine with Microsoft Office 365 on-line when it checked the key and added the software to the existing suite. Buying from a retailer would have costed 10X – 20X as much! And buying from a high-profile retailer usually means they are hard to contact for good support. Your can-do attitude and support friendly communications are a blessing. Keep up the good work!
I purchased Microsoft Office 2016 and Visio.
I am very happy with the overall experience and have shared and encouraged my friend to purchase Office from your site. The download instructions were helpful and accurate. The activation key came to my email as promised, and at such a great price. I will be sure to share this with all I my family and friends who still need Office software. Thanks again to your entire company and family! Sincerely,
Excellent Review
I am happy to give an excellent review to your purchase and install process. Instruction were clear, receiving purchase confirmation and software key only took a few minutes, and the coordination with Microsoft for download and authorization went flawlessly. I am now up to date with all my Office programs for half the price of the Outlook 2007 replacement I was originally shopping for. I will admit I was skeptical of the deal and worried that my Outlook 2007 information wouldn’t port over, but I was very happy with the final result. Sincerely,
Customer Support and Installation Reviews
Sean stayed with me until it was fixed
Sean is an angel. Not only is the price of the Office suite a gift but, knowing that I am terrified of uninstalling/ installing, he offered to operate that process from his computer. All was well until it appeared that email files were missing. He stayed with me for two hours until the issue was resolved – putting up with my anxiety attacks which morphed into near psychotic breakdown. No mere human would have had the patience and resolve to unravel the puzzle. Hence, Sean is a true angel as to whom I am sincerely grateful for his compassionate perseverance. This earth would be a much happier place with lots more like Sean.
Exceptional customer experience
Indigo Software Many thanks for an exceptional customer experience. You’re unbelievably prompt to provide the product key and clear and concise instructions. On a late Saturday night, with an order completed at 2240, I had the product key six minutes later and all the software loaded, up, and running by 2310. Without a hitch due to your clear instructions, I might add. I’ll definitely be recommending you to a few folks. Thanks again for your prompt and complete service at a very good price.
Saved alot of money
Indigo Software I really appreciate all the help getting my order loaded. Saved alot of money with your help as well. I had purchased the same thing from another site and they cannot touch your service. They were unable to assist loading the product and had to give a refund. Thank you for your service to this country and for your service in this matter. These guys are the real deal. Look no further for your software needs.
Fast and easy download
I want to thank you for the prompt reply to my problem downloading and the directions and link for a fast and easy download. Everything worked great and working fine now so thank you again and I am well satisfied with the service.
Thanks for the traduction
Thanks for the rapid assistance, thanks for the traduction, now it’s working. I was not sure at first, because your price are so good and you have only good comments on your web site (strange world of mistrust), but i’m really glad I choose your company, it’s really great, hope you will have big success. Thanks again for the help!
Excellent Tech support
Thanks, so much, Sean, for your help. Excellent Tech support. I will recommend you with my acquaintances.
Will def recommend
Thank you so much for all your help in the process of downloading, and will def recommend your company to anyone that needs office.
Appreciate your prices and being real
Hello, How are you? Good, I hope! I just wanted to say thank you. Really appreciate your prices and being real. I sent some people your way and they too are very happy with your service. Thanks once again
Service was straight forward
Thanks Sean and Semper Fi! Your service was straight forward and a pleasure to use. I will surely refer your company to anyone in need.
Simply one of the best purchases
Thank you. Purchased, downloaded and installed. That was simply one of the best purchases I have made online. Thank you again,
Server Buyers: We Want Your Review Next
Read the testimonials above and you will spot a gap. Almost all of them are Office and Windows desktop buyers, because that is where our volume has always been.
Meanwhile, a growing share of our orders now comes from IT admins buying Microsoft Windows Server 2019, Windows Server 2022 and SQL Server licenses. Those buyers ask harder questions: per-core versus User CAL math, how many virtual machines a Standard license covers, and whether Remote Desktop Services CALs are included.
So if you bought a server license from us, we would like to publish your experience. In the meantime, here is where server buyers usually start.
- Microsoft Windows Server 2019 Standard, 16-core with 10 CALs and 2 VMs is the most common small business configuration.
- Windows Server 2019 Datacenter suits anyone running unlimited virtual machines on one host.
- Remote Desktop Services 50 User CALs for Windows Server 2019 are licensed separately from the base server, which catches a lot of first-time buyers out.
- Our step-by-step guide on how to download, install and activate Microsoft Windows Server 2019 walks through the ISO and the key.
- Planning ahead? Compare the generations on our Windows Server 2025 pricing page before you commit.
One thing worth knowing before you buy: Microsoft ended mainstream support for Windows Server 2019 in January 2024, and extended support runs to January 2029. You can confirm those dates on the official Microsoft lifecycle page. For most small businesses that is still years of security patching, which is exactly why Server 2019 remains a sensible buy at 2019 pricing.
How to Verify Indigo Software Yourself
We would rather you checked than trusted. Here are five checks that take about ten minutes in total.
- Read reviews we do not control. Our Trustpilot profile holds more than 500 verified reviews at 4.9 out of 5. Trustpilot moderates them, not us.
- Call before you buy. Dial +1 346-251-0215 during Texas business hours. A person answers. Several reviewers on this page did exactly that first.
- Check the key with Microsoft, not with us. After activation, sign in to your Microsoft account and confirm the product is listed there. Microsoft’s How to Tell site explains what a genuine license looks like.
- Look up the business. Indigo Software LLC is a registered Texas company with a physical address in The Woodlands. You can search it in the state business records.
- Apply the standard safety checklist. The FTC’s guidance on shopping online covers what a trustworthy seller should publish: a real address, a phone number, a refund policy and a secure checkout. We publish all four.
If any of those checks leaves you unsure, do not order. Call us instead and ask.
Frequently Asked Questions
Yes. Indigo Software LLC has traded since 2016 from The Woodlands, Texas, holds a 4.9 out of 5 rating from more than 500 verified Trustpilot reviews, and publishes a working phone number and street address. The 35 testimonials on this page all come from completed orders.
Yes. Every key we supply activates directly against Microsoft’s own servers. If Microsoft accepts the key and lists the product in your account, the license is genuine. Reviewers on this page describe that exact check, including one buyer who added MS Project to an existing Office 365 Pro Plus subscription.
Most orders deliver by email within minutes. Ray-Ray reports three minutes and Vince Breckner reports six, both outside business hours. Physical DVD orders ship by USPS Priority Mail within the USA.
Yes. We stock Windows Server 2019 Standard and Datacenter in several core and CAL combinations, plus Remote Desktop Services CALs. Browse the full range in our server licensing category.
We sell perpetual retail licenses rather than subscriptions, and we run a small team with low overheads. That is also why a one-time payment here replaces a recurring Microsoft 365 fee. Diana Springer’s review describes making that switch after an update locked her out of her own Word and Excel files.
No. A perpetual license is yours permanently for that version. It does not renew, and it will not stop working if you decide not to pay again next year.
Yes, and we encourage it. Call +1 346-251-0215 or use the contact page. Sean answers pre-sales questions himself, and reviewers here mention callbacks late on Sunday nights.
Contact us and we will fix it, including a remote session if that is easier. Barbara Christiansen’s review describes a two-hour remote install where Sean stayed on until her missing email files were recovered. Our refund policy backs that up.
Yes. Downloads are delivered worldwide by email. Two of the reviewers on this page ordered from Canada, and one wrote from France after we handled the exchange in French.
Yes. Each is tied to a real order and published as written, including the typos. We have never paid for a review or offered a discount in exchange for one.
Ready to Order?
Browse Microsoft Office licenses, Windows 10 and Windows 11, individual apps like Word, Excel and Outlook, or Windows Server and SQL Server. Prices are one-time. Delivery is by email. Support is in Texas.
