PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at indigosoftware@icloud.com or mailing us at:
Indigo Software
330 Rayford Rd Spring Texas US 77386

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at indigosoftware@icloud.com or by mail at
Indigo Software
[Re: Privacy Compliance Officer]
330 Rayford Rd Spring Texas US 77386

They have amazing customer service. I accidentally ordered the wrong item and then email them about my mistake. They were very quick to cancel my original order and refund the cost so I could easily order what I... actually wanted. The refund credited quickly to my credit card so there was no financial impact or delay.They have an excellent video to a company the order which made it very simple and easy to download and install.I am so happy to see that there are companies out there that still know what true customer service is.read more
elikaelika
17:14 31 Jan 24
I purchased Office from Indigo some time ago, but in the aftermath of upgrading my PC's CPU and upgrading to Windows 11, the license was lost/deleted/corrupted/removed and my Office was deemed an unlicensed copy (with... the corresponding warnings from Microsoft.) The Team Indigo Helpdesk was (unlike some other "helpdesks") very helpful, resolving my issues promptly, even on a weekend. One may purchase productivity software from many sources, but they stand behind their service. Thank you Indigo. I feel comfortable in recommending your service to anyone at any time.read more
Sid WoodSid Wood
18:01 28 Jan 24
I've dealt with several software vendors in the past, but I can truly say that Indigo has exceeded my expectations. Not only are the prices fantastic (for LEGITIMATE Sftwr and Keys), but the response, and follow-up are... amazing. I purchased software on behalf of a non-profit, and they handled the tax-exempt status without any issue. Then when I bought Software for myself, somehow my email was 'linked' to that non-profit entity. Indigo responded incredibly fast and cleared it up. All this, while providing valid keys which activated without issue.I'm very happy with Indigo Software and will continue to use them as a valuable Software resource!read more
Tbne3618Tbne3618
14:14 28 Jan 24
I am a Veteran disabled from a stroke , and built a New pc as therapy for my hand from components given to me as a gift, however I was having issues with my fresh new windows 10 Pro. Install and activation, 2 days... working on the issue ,and After hours on the phone with Microsoft support ,even they could not Resolve the Issue. I came upon the Indigo software website by accident. And thought I would send an email with my dilemma. It was late here on the east coast. I was very surprised in less than 1 hour I had received an email. With some instructions as to what I should look for. Emailed back a few screenshots of the errors. And 2 emails later. Within 1 hour . I was fully up and running. Issue was resolved. Not sure if I should mention a name, but I want to thank Michael of the Team Indigo Software Helpdesk ,,and company for resolving the issue. I highly recommend Indigo software for your Microsoft software needs. And their support is beyond fantastic. Please. Support this company. You cannot go wrong.Veteran owned business.Semper FiNeal Newmanread more
Neal NewmanNeal Newman
18:09 23 Jan 24
We've been purchasing software for several years now and really appreciate the great service and quality of Indigo Software Company. Their prices are very affordable and we've never had an issue with any software we've... purchased. Look forward to another great year as our software needs arise!read more
Eagle Medical IncEagle Medical Inc
17:36 22 Jan 24
I could have bought Office 2021 from another company cheaper but didn't so glad I paid more had issues with download and the support from Joe and Jenna was awesome. You get what u pay for so spend the extra money and go... with Indigo. I've used multiple times and they have never let me down.read more
Herbert CumbaaHerbert Cumbaa
15:55 26 Jul 22
Outstanding! Fair Price for Product! (Office Professional Plus 2016) Received Install Codes Immediately after Purchase! Processed Perfectly with Microsoft! Wanted Legit Software for Our Church! Will Use Again!... A+A+A+A+A+A+A+A+A+A+A+read more
Allan DrakeAllan Drake
20:51 16 Jul 22
Asked for two activations for office 2019 professional I bought two times. Microsoft says since I updated to win 11 the code provided is not a good code on either computer. Indigo sent me both replacement codes. I... also sent in a form on your website with my phone number.read more
Bob SBob S
14:13 20 Jun 22
I purchased MS Office 2019 for my new computer in 2021. The Install went well and all was good. A little over a year later Outlook stopped being able to sign into the Comcast email. Talking to Comcast tech after several... different trials we found by deleting the Comcast account and reinstalling it fixed the problem. About a month later the problem happen again. The delete and recreate the account trick did not work. Comcast indicated it was a MS Outlook problem since my iPhone that uses the same interface and the webmail portal all worked with the account. I then contacted Indigo about the issue. I got an email the next day asking for the order #. A few days later a email with YouTube video links on how to setup the Office software. I replied with a second more in depth description of what had been tried to resolve the issue. I have not heard from them in a week now. I can't imagine someone dealing with this lack of responce if their business depended upon it. Fortunetly for me, it is just for home use. The problem may not be MS Outlook, but you have to be able to get the support / knowledgebase to work thru to the solution.Edit: As soon as I checked my email, Indego had responded with a proceedure to reinstall Office and make sure no other office products were installed. It worked and Office is resyncing with the email account now.read more
Sidney RuetzSidney Ruetz
21:03 19 May 22
Best software purchasing experience bar none. Excellent prices and installation was painless and flawless. I needed both Windows 10 and Microsoft office. I saved a lot of money. You can't go wrong here!!!
Dito DalawaDito Dalawa
15:15 24 Dec 21
They have amazing customer service. I accidentally ordered the wrong item and then email them about my mistake. They were very quick to cancel my original order and refund the cost so I could easily order what I... actually wanted. The refund credited quickly to my credit card so there was no financial impact or delay.They have an excellent video to a company the order which made it very simple and easy to download and install.I am so happy to see that there are companies out there that still know what true customer service is.read more
elikaelika
17:14 31 Jan 24
I purchased Office from Indigo some time ago, but in the aftermath of upgrading my PC's CPU and upgrading to Windows 11, the license was lost/deleted/corrupted/removed and my Office was deemed an unlicensed copy (with... the corresponding warnings from Microsoft.) The Team Indigo Helpdesk was (unlike some other "helpdesks") very helpful, resolving my issues promptly, even on a weekend. One may purchase productivity software from many sources, but they stand behind their service. Thank you Indigo. I feel comfortable in recommending your service to anyone at any time.read more
Sid WoodSid Wood
18:01 28 Jan 24
I've dealt with several software vendors in the past, but I can truly say that Indigo has exceeded my expectations. Not only are the prices fantastic (for LEGITIMATE Sftwr and Keys), but the response, and follow-up are... amazing. I purchased software on behalf of a non-profit, and they handled the tax-exempt status without any issue. Then when I bought Software for myself, somehow my email was 'linked' to that non-profit entity. Indigo responded incredibly fast and cleared it up. All this, while providing valid keys which activated without issue.I'm very happy with Indigo Software and will continue to use them as a valuable Software resource!read more
Tbne3618Tbne3618
14:14 28 Jan 24
I am a Veteran disabled from a stroke , and built a New pc as therapy for my hand from components given to me as a gift, however I was having issues with my fresh new windows 10 Pro. Install and activation, 2 days... working on the issue ,and After hours on the phone with Microsoft support ,even they could not Resolve the Issue. I came upon the Indigo software website by accident. And thought I would send an email with my dilemma. It was late here on the east coast. I was very surprised in less than 1 hour I had received an email. With some instructions as to what I should look for. Emailed back a few screenshots of the errors. And 2 emails later. Within 1 hour . I was fully up and running. Issue was resolved. Not sure if I should mention a name, but I want to thank Michael of the Team Indigo Software Helpdesk ,,and company for resolving the issue. I highly recommend Indigo software for your Microsoft software needs. And their support is beyond fantastic. Please. Support this company. You cannot go wrong.Veteran owned business.Semper FiNeal Newmanread more
Neal NewmanNeal Newman
18:09 23 Jan 24
We've been purchasing software for several years now and really appreciate the great service and quality of Indigo Software Company. Their prices are very affordable and we've never had an issue with any software we've... purchased. Look forward to another great year as our software needs arise!read more
Eagle Medical IncEagle Medical Inc
17:36 22 Jan 24
I could have bought Office 2021 from another company cheaper but didn't so glad I paid more had issues with download and the support from Joe and Jenna was awesome. You get what u pay for so spend the extra money and go... with Indigo. I've used multiple times and they have never let me down.read more
Herbert CumbaaHerbert Cumbaa
15:55 26 Jul 22
Outstanding! Fair Price for Product! (Office Professional Plus 2016) Received Install Codes Immediately after Purchase! Processed Perfectly with Microsoft! Wanted Legit Software for Our Church! Will Use Again!... A+A+A+A+A+A+A+A+A+A+A+read more
Allan DrakeAllan Drake
20:51 16 Jul 22
Asked for two activations for office 2019 professional I bought two times. Microsoft says since I updated to win 11 the code provided is not a good code on either computer. Indigo sent me both replacement codes. I... also sent in a form on your website with my phone number.read more
Bob SBob S
14:13 20 Jun 22
I purchased MS Office 2019 for my new computer in 2021. The Install went well and all was good. A little over a year later Outlook stopped being able to sign into the Comcast email. Talking to Comcast tech after several... different trials we found by deleting the Comcast account and reinstalling it fixed the problem. About a month later the problem happen again. The delete and recreate the account trick did not work. Comcast indicated it was a MS Outlook problem since my iPhone that uses the same interface and the webmail portal all worked with the account. I then contacted Indigo about the issue. I got an email the next day asking for the order #. A few days later a email with YouTube video links on how to setup the Office software. I replied with a second more in depth description of what had been tried to resolve the issue. I have not heard from them in a week now. I can't imagine someone dealing with this lack of responce if their business depended upon it. Fortunetly for me, it is just for home use. The problem may not be MS Outlook, but you have to be able to get the support / knowledgebase to work thru to the solution.Edit: As soon as I checked my email, Indego had responded with a proceedure to reinstall Office and make sure no other office products were installed. It worked and Office is resyncing with the email account now.read more
Sidney RuetzSidney Ruetz
21:03 19 May 22
Best software purchasing experience bar none. Excellent prices and installation was painless and flawless. I needed both Windows 10 and Microsoft office. I saved a lot of money. You can't go wrong here!!!
Dito DalawaDito Dalawa
15:15 24 Dec 21
Indigo Software
4.9
474 reviews
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