Faq

Are your software authentic?
Yes, our software is authentic. We only sell official Microsoft software that is genuine and fully licensed.

Why are your prices so low?
We sell thousands of Microsoft software per day, allowing us to secure wholesale pricing from Microsoft. As a result, we pass the savings onto our customers, providing them with unbeatable prices.

How long do I need to wait to receive my Microsoft software?
We provide instant delivery of your activation code and instructions via email. Therefore, you can start using your software immediately after purchasing.

Do you offer installation guides?
Yes, we offer comprehensive installation guides and videos to assist you in installing and activating your software. These guides are sent to you alongside your activation code.

Are updates included in the price?
Yes, all updates that Microsoft releases for the product you purchased are included in the price you paid. Therefore, you can be assured of receiving all the latest updates and features for the product you purchased.

Are you based in the United States?
Yes, we are a proud American-owned company based in Texas. We have been serving customers nationwide for many years, providing them with genuine Microsoft software at unbeatable prices.

Do you offer customer support?
Yes, we offer customer support to all our customers. Our dedicated customer support agents are available 24/7 to answer all your questions and help you with any issues you may encounter.

How many years have you been in business?
Indigo Software has been proudly serving customers for over 15 years. In that time, we have established ourselves as a trusted provider of genuine Microsoft software at unbeatable prices.

Can I use your software at my business or are they only licensed for personal use?
Our Microsoft software is fully licensed for both personal and business use. You can purchase and use our software for commercial purposes without any additional licensing fees or restrictions.

Can I install the same software on multiple computers?
The licensing terms for our software are determined by Microsoft. Some products may allow multiple installations, while others may not. It’s best to contact our customer support team for specific information on the product you are interested in purchasing.

We hope these FAQs have been helpful in answering your questions. If you have any further queries or concerns, please feel free to contact us, and we’ll be happy to help you out.

I could have bought Office 2021 from another company cheaper but didn't so glad I paid more had issues with download and the support from Joe and Jenna was awesome. You get what u pay for so spend the extra money and go... with Indigo. I've used multiple times and they have never let me down.read more
Herbert CumbaaHerbert Cumbaa
15:55 26 Jul 22
Outstanding! Fair Price for Product! (Office Professional Plus 2016) Received Install Codes Immediately after Purchase! Processed Perfectly with Microsoft! Wanted Legit Software for Our Church! Will Use Again!... A+A+A+A+A+A+A+A+A+A+A+read more
Allan DrakeAllan Drake
20:51 16 Jul 22
Asked for two activations for office 2019 professional I bought two times. Microsoft says since I updated to win 11 the code provided is not a good code on either computer. Indigo sent me both replacement codes. I... also sent in a form on your website with my phone number.read more
Bob SBob S
14:13 20 Jun 22
I purchased MS Office 2019 for my new computer in 2021. The Install went well and all was good. A little over a year later Outlook stopped being able to sign into the Comcast email. Talking to Comcast tech after several... different trials we found by deleting the Comcast account and reinstalling it fixed the problem. About a month later the problem happen again. The delete and recreate the account trick did not work. Comcast indicated it was a MS Outlook problem since my iPhone that uses the same interface and the webmail portal all worked with the account. I then contacted Indigo about the issue. I got an email the next day asking for the order #. A few days later a email with YouTube video links on how to setup the Office software. I replied with a second more in depth description of what had been tried to resolve the issue. I have not heard from them in a week now. I can't imagine someone dealing with this lack of responce if their business depended upon it. Fortunetly for me, it is just for home use. The problem may not be MS Outlook, but you have to be able to get the support / knowledgebase to work thru to the solution.Edit: As soon as I checked my email, Indego had responded with a proceedure to reinstall Office and make sure no other office products were installed. It worked and Office is resyncing with the email account now.read more
Sidney RuetzSidney Ruetz
21:03 19 May 22
Best software purchasing experience bar none. Excellent prices and installation was painless and flawless. I needed both Windows 10 and Microsoft office. I saved a lot of money. You can't go wrong here!!!
Dito DalawaDito Dalawa
15:15 24 Dec 21
Indigo Software
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